Magic Beans Community Limited Privacy Policy

Privacy is given serious importance at Magic Beans Community Limited. We maintain to ensure that all relevant privacy and data protection laws are complied with when dealing with personal client information.

We strongly encourage you to go through this Privacy Policy carefully. A thorough understanding will help you make an informed decision when giving personal information to us. Our Terms of Use should be read together with this Privacy Policy as the defined terms all share the same meaning. When you access our website and/or engage us to provide any service, including web services, under the Terms of Use (the “Services”), you automatically consent to the terms of this Privacy Policy and agree to be bound by it and our Terms of Use. If there is any conflict between this Privacy Policy and the Terms of Use then the Terms of Use prevail. 

This Privacy Policy does not limit your existing rights under relevant privacy and data protection laws. 

  1. Collection of Personal Information

Magic Beans Community Limited is a provider of Services to its clients who have agreed to the Terms of Use. The Services includes the collection and storage of personal information of our clients and other visitors to our website and/or office/s. The information collected from an identifiable individual may include that individual’s name, date of birth, country of residence, and contact details (physical address, email address, landline and/or mobile number or other contact details you provide us) as well as information on companies, trusts or other entities associated with the individual. We also collect information about how you use our website (for example, traffic volumes, time spent on pages), your IP address and/or other device identifying data, information contained in your correspondence with us or survey responses and other information required to provide a service or information you have requested from us.

Magic Beans Community Limited collects and holds such personal information that we may collect directly from you when you:

  • make a request for provision of our Services, 

  • become a client and we provide you with the Services, 

  • use our website as a client,

  • contact the Magic Beans Community Limited support team,

  • visit our website.

You may choose to not disclose this information to us. You should be aware however that it may mean we are restricted or prevented from providing our services to you. 

2. Magic Beans Community Limited may receive personal information from you about others

Through your use of the Services, Magic Beans Community Limited may also collect information from you about someone else where you have authorised us to do so (for example, by choosing a feature of the website that contemplates the interaction with a third party website or feature or user) or where the information is publicly available.  This could include personal information collected when users you have invited use our Services or website (“User Data”).  If you provide Magic Beans Community Limited with personal information about someone else, you must ensure that you are authorised to disclose that information to Magic Beans Community Limited and that, without Magic Beans Community Limited taking any further steps required by applicable data protection or privacy laws, Magic Beans Community Limited may collect, use and disclose such information for the purposes described in this Privacy Policy. 

This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Privacy Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, Magic Beans Community Limited’s identity, and how to contact Magic Beans Community Limited.

3. Magic Beans Community Limited collects, holds, and uses your personal information for limited purposes

Magic Beans Community Limited collects the personal information to assist us in providing you with the Services that you have requested. This information may be used for purposes including to:

  • verify your identity and undertake credit checks (if necessary),

  • provide the requested Services to you,

  • market our Services and products relating to these Services. We may also send you newsletters and up to date information on changes via text, email or other electronic means (you can opt out of this by contacting us at any time),

  • carry out training of our personnel in relation to the Services,

  • ensure we comply with laws and regulations in applicable jurisdictions,

  • keep open lines of communication with you, including in response to a complaint,

  • send you our bills and to collect any money owing to us. This includes authorising us to process credit card transactions,

  • ensure that you are adhering to our Terms of Use, and 

  • any other use that is authorised by you or relevant privacy laws. 

In the event of a sale, merger, consolidation, liquidation, reorganisation or acquisition, your information may be transferred. 

When we collect and process User Data we act as an agent of you for the purposes of the New Zealand Privacy Act 2020 and any other relevant privacy laws. If applicable, we also act as the data processor for the purposes of the General Data Protection Regulation of the European Union (“GDPR”). Such User Data will only be processed in accordance with this Privacy Policy and in compliance with all applicable privacy laws. 

By using our website or asking us to provide you with the Services, you consent to your personal information being collected, held and used in this way and for any other use you authorise. Magic Beans Community Limited will only use your personal information in the ways outlined in this Privacy Policy or if we have your express permission. If you have any personal information related to your engagement with our Services such as a password, it is your responsibility to keep that safe. If you become aware of any breach of your security, you should contact us immediately and change your password.  

4. Magic Beans Community Limited can collect your non-personally identifiable data

When you use our Services, you are agreeing to Magic Beans Community Limited accessing, aggregating and using non-personally identifiable data collected from you. This data does not identify you nor any other individual. 

This data may be used to:

  • help us understand how our clients are engaging with our Services and website, for example, the busiest days of the month, quantity and timing of payments and most popular web pages;

  • provide clients with further information regarding the uses and benefits of our Services; 

  • increase business productivity as the aggregated data can provide relevant business insights; and

  • otherwise improve our website and Services. 

    4. Transfer and storage of personal information 

All information that you provide to us or is entered into our website or collected from your visiting our website is automatically transferred to the Magic Beans Community Limited servers. When you use our Services, you consent to your personal information being held by our servers as outlined in this Privacy Policy. 

As at the date of this Privacy Policy, our servers are located in New Zealand, hosted by SiteHost and in Sydney, hosted by AWS. Your personal information will be transmitted through and stored on, those servers as part of the Services. If the location of our servers changes in the future, we will update this Privacy Policy. We would encourage you to frequently review our Privacy Policy so you are aware of any changes. 

Magic Beans Community Limited is based in New Zealand and may access your personal information from New Zealand. New Zealand is recognised by the European Commission as a country that ensures an adequate level of data protection. This decision provides our basis for transferring personal information to New Zealand.

By providing your personal information to Magic Beans Community Limited, you consent to us storing your personal information on servers hosted by SiteHost and accessing your personal information from New Zealand. If your personal information is be stored on servers located in other countries, it will remain within Magic Beans Community Limited’s effective control at all times. The server host’s role is limited to providing a hosting and storage service to Magic Beans Community Limited, and we’ve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, your personal information.

We will from time to time record swap data, and will use this data to share back to you as your personal impact measurement. We will also make use of this date in aggregated form and make it available publicly (but not with specific details on individuals).

If you are not comfortable with your personal information being transferred to a server in another jurisdiction, you should not provide Magic Beans Community Limited with your personal information or use our website. 

5. Magic Beans Community Limited is committed to protecting your personal information 

Magic Beans Community Limited will at all times work to ensure that we are taking all the steps to protect your personal information. The information is stored on secure servers that have SSL Certificates issued by leading certificate authorities, and all data transferred between you and the website for the provision of the Services is encrypted.

Despite our best efforts, the internet itself cannot be trusted as a secure environment. Consequently, we are unable to give an absolute promise that your information will always be safe. Sharing of personal information over the internet is to be done at your own risk. You should only give out your personal information to the website within a secure environment. 

If we become aware of any security breach relating to your personal information, we will advise you as soon as we can. 

6. Magic Beans Community Limited will only release your Personal Information in limited circumstances 

The Personal information which you provide to us will only be disclosed if it is necessary, appropriate and achieves the outcome for which you engaged our Services and as outlined in our Terms of Use. 

Unless there is a sale, merger, consolidation, liquidation, reorganisation or acquisition, Magic Beans Community Limited will not disclose your personal information to a third party unless we have your express consent. It is important to note however, that we may have to do so without your consent to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, required by law. If it is possible and appropriate, we will endeavour to notify you to let you know this has occurred. 

Your personal information is not controlled, accessed or used by the third parties who host our servers, except for the intended use of storing that information. 

Our advertising and analytics partners may receive information about your use of our website through cookies, web beacons and similar storage technologies. More information on this can be found in the Cookies section of this Privacy Policy. 

7. Magic Beans Community Limited does not store your credit card details

If you need to use your credit card for any of our Services, your credit card details will not be stored online and cannot be accessed by our staff. However your credit card details may be encrypted and securely stored by our chosen payment provider. This will enable Magic Beans Community Limited to automatically bill your credit card on a recurring basis. 

8. Requesting access to your personal information 

It is up to you to ensure that the personal information you provide is accurate, complete and up-to-date. Unless there are certain legal grounds for refusing, you may ask to access the personal information we have that is readily available. You may also ask us to update or correct any information we have about you. This may be done by requesting in writing and sending it to us at PO Box 5123, Greenmeadows 4145, Hawke’s Bay, New Zealand, or by email to Magic Beans Community Limited (hello@magicbeansapp.com). You will need to prove that you are the individual to whom the personal information relates. 

We will process your request as soon as reasonably practicable, unless there are legal grounds preventing us from doing so. We will explain why if we are unable to do so. One example for refusal would be if access would unreasonably impact the privacy of another individual. If you request a correction and we have to refuse, reasonable steps will be taken to note down that you requested that correction. 

If appropriate and reasonable, we may charge you the cost of providing and/or correcting your personal information. 

Your personal information will only be kept for as long as it is needed. There may be circumstances however where we have to keep the information for a specified amount of time to meet various legal and reporting requirements.

9. Request for data deletion

Accounts on this site can be anonymized or deleted at the user's request.
Contact the administrator hello@magicbeansapp.com, for details. Please note, account deletion will lead to the deletion of all personal data and it cannot be recovered.

10. Magic Beans Community Limited uses cookies

A cookie is a small text file that is stored on your computer for record-keeping purposes. It does not identify you personally or contain any other information about you but it does identify your computer. Magic Beans Community Limited’s website uses these cookies. Magic Beans Community Ltd currently only uses cookies for functional purposes to improve the user experience, such as to remember the user session on a device. 

11. You may opt out of any email communications

Magic Beans Community Limited uses email to send out various information relating to billing, marketing our services and general communication. There are clear instructions on the emails explaining how to remove yourself from our mailing list. If you choose to opt out, this will not remove you from receiving emails about breaches (if relevant) or any changes to the Privacy or Terms of Use policies. 

12. Your responsibility in transferring your data to third-party applications

Our website may have links or ads that get you to follow a link to a third-party application or website.  It is your responsibility to be vigilant when giving out personal information on these links as Magic Beans Community Limited has no control, and takes no responsibility for these websites and applications. 

13. Privacy complaints process

If you are unhappy with how we have handled your personal information, you may send a complaint. Please provide us with the full details of your complaint along with any supporting documentation:

  • Email: hello@magicbeansapp.com

  • Post: PO Box 5123, Greenmeadows 4145, Hawke’s Bay, New Zealand

We will:

  • Send you an initial response to your query or complaint within ten (10) business days; and

  • Look into and seek to resolve the issue within twenty (20) business days. If necessary, we may need a longer period to do this but will notify you of this delay.  

    14. This Privacy Policy may be updated

Magic Beans Community Limited reserves the right to change this Privacy Policy at any time. The amended Privacy Policy will be considered effective as soon as it is posted to this website.  If you continue to access and use our website and/or receive our Services, you will be considered to have accepted the amended Privacy Policy. 

This Privacy Policy was last updated on 1 July 2023.